Support and Managed Services
At Digital Alliance , we provide proactive management resources and all infrastructure hardware, including server and storage systems. Following a defined procedure, we help our clients to design and develop a proactive periodic preventive maintenance culture on equipment in order to optimize the available resources and prevent any issue coming up in future. We provide services such as onsite engineer deployment, Project Managers, Senior Analysts, Senior Consultants, IT equipment leasing, infrastructure management and maintenance on schedule arrangement.
Other core areas of support and managed services are; Repair and Maintenance of equipment; Application Testing and Management Services; Data Center Management; Vendor Management and Reporting; Managed Security Services; Call Center Management; IT Service Help Desk; SLA Monitoring and Management and Outsourcing of Skilled Personnel.